A short path to go-live. Every step in your hands.
Dana doesn't drop in from nowhere. We build her with your team, meeting by meeting, until she fits your property the way a great hire would. Then we're there for every step after.
We don't disappear after go-live.
From the day Dana answers her first guest, our team stays close. First with hands-on support, then with a steady rhythm.
Go-live
Dana answers her first real guest. Our team watches every conversation, in real time, with your team on the line.
Hands-on support
Daily tuning for the first two weeks, then weekly reviews for the first three months. We fix anything Dana misses, before you have to ask.
Monthly rhythm
From month four on, one meeting a month. We review Dana's performance, bring you insights from across properties and tune what matters next.
Simple. Fast. Fully in your control.
A clear, short process you can see end to end. We move fast, you sign off on every stage, and nothing goes live until your team is ready.
Build her knowledge base & integrations
We sit with your team, build Dana's knowledge from scratch and connect her to every system you already use, PMS, CRM, payments, channel managers and more.
Map your team & responsibilities
We go through every staff member with you, their role, their shifts, their areas of responsibility, so Dana knows exactly who to route each request to.
Design proactive flows
Together we design Dana's proactive conversations, personalized to every scenario: pre-arrival, during the stay, post check-out, upsells, follow-ups, recovery.
Test Dana, together and on your own
We run real scenarios side by side with your team, tune anything that sounds off, then your team pushes her alone with the hard questions and gives us the final feedback.
Training session for the full team
A hands-on session with every team member who'll work alongside Dana, so everyone knows how to collaborate with her from day one.
Go-live & ongoing support
Dana answers her first real guest, and our team is right there with yours. Hands-on for the first weeks, then a steady monthly rhythm, forever.
Your team signs off,
before Dana goes live.
Before Dana talks to a single real guest, your team signs off on every workflow. We don't go live on a decision we made alone.
Each department checks the parts Dana will own for them, and only when everyone's comfortable do we flip the switch.
Let's talk about your property.
See how onboarding looks with your team.
Dana AI
She Works. You Grow.